Operations Manager, Digital Media

Job Title: Operations Manager, Digital Media

IBT Media, a global business media company headquartered in New York City with digital news properties in 20 countries is looking for a Operations Manager to join our management team in a remote work setting. As an Operations Manager, you will have opportunity to work across in a digital media company that publishes premium titles such as ibtimes.com (multiple editions), Medicaldaily.com, Latintimes.com, and Player.one.

Job Description:

We are looking for an experienced Operations Manager to organize and oversee the daily operations of our company that is currently running like a start-up. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. They must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to create and maintain efficiency for the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

· Liaise with superior to make decisions for operational activities and set strategic goals

· Plan and monitor the day-to-day running of business to ensure smooth progress

· Supervise staff from different departments and provide constructive feedback

· Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

· Manage procurement processes and coordinate material and resources allocation

· Oversee customer support processes and organize them to enhance customer satisfaction

· Review financial information and adjust operational budgets to promote profitability

· Revise and/or formulate policies and promote their implementation

· Manage relationships/agreements with external partners/vendors

· Evaluate overall performance by gathering, analyzing and interpreting data and metrics

· Ensure that the company runs with legality and conformity to established regulations

Requirements and skills

· Proven experience as Operations Manager or equivalent position

· Experience in a Media company strongly preferred

· Excellent organizational and leadership abilities

· Outstanding communication and people skills

· Knowledge of industry’s legal rules and guidelines

· In depth knowledge of diverse business functions and principles (e.g. advertising, management, finance.)

· Working knowledge of data analysis and performance/operation metrics

· Familiarity with MS Office and various business software (e.g. Hubspot a plus)

· BSc/BA in business administration or relevant field; MSc/MA will be a plus

· Accounting Degree or CPA license strongly preferred

About IBT

IBT Media is a fast growing global digital news organization, delivering news and insight to over 20 million monthly readers across the world. With innovations across the newsroom and the platform, we are engaging a new generation of readers with content that speaks to their interests, analysis that serve their businesses, and insight to make sense of a globally connected world.